It's Our Healthcare

July 30, 2007

Going Through Hoops for Healthcare

By Anthony Wright
Executive Director
Health Access California

With all this talk of "individual responsibility" and mandates in health care reform, it's sometimes easy to forget that people actually want health coverage. Desperately. If they don't have insurance, they are the ones who face the consequences, which are to live sicker, die younger, and be one emergency away from financial ruin.

The issue isn't that individuals don't want coverage, but that there are barriers to getting it, in each of the three ways that Californians get coverage: through employers, public programs, or the individual market. In each case, health coverage is not always (or even often) available, affordable, or automatic. The point of health reform should be to remove these barriers.

Employer health benefits cover 19 million Californians, just over half of the population.

* Is it available? There are many who simply don't have a connection to the workforce, like early retirees, students, or divorcees. Yet those that do work often find that their employer doesn't offer coverage, or that they (or their family members) are not eligible for it. Over 80% of the uninsured are workers or their family members. Yet more employers are scaling back benefits or dropping it altogether.

* Is it affordable? For most, employers pick up most, if not all, of the tab of the premium. (Economists say that the costs are just made up in foregone wages, but such payments are at least spread thoughout the employer's workforce.) Many employers do require workers to pay some share-of-premium, and a plan that has some cost-sharing, including deductibles and co-payments. As a result, there are some workers, particularly lower-income ones, who decline to pick up coverage because of the cost.

* Is it automatic? One of the reasons that employer-based coverage is so prevalent is that it is pretty automatic: you typically sign up at the workplace, which is most people's main institutional connection to the world around them.

Public programs cover 10 million Californians, around a third of the state, largely though Medicare, Medicaid, and SCHIP. For the purposes of California health reform, let's focus on the state versions of the two latter programs, Medi-Cal (with 6.5 million) and Healthy Families (with 800,000).

* Is it available? At the state level, Medi-Cal covers low-income seniors, people with disabilities, children, and in some cases, their parents. (Healthy Families covers children just above the poverty line.) However, these programs have stringent eligibility requirements, so that they don't cover even the very poor comprehensively. A nonelderly adult without a child at home, even if she is under the poverty level of $10,210/year, would not get Medi-Cal coverage without a disability. Undocumented Californians are largely excluded from these programs. Other restrictions for Medi-Cal include an assets test that prevents people from having any real savings.

* Is it affordable? If you do qualify, the public programs do offer a range of benefits at free or with small co-payments. (Of course, there are always medical expenses that are not reimbursed.) There is limited premiums and cost-sharing in the Healthy Families program.

* Is it automatic? The restrictions listed don't just exclude people who are not eligible for these programs, but many who are eligble as well. Given their complexity, many people don't know if they are eligible or not. Even if they are, the bureaucracy and paperwork to enroll can be substantial and off-putting. Recent efforts have made strides in reducing the paperwork burden, and having children enrolled through schools and other social programs.

The individual insurance market covers under 2 million Californians, less than 5% of the population.

* Is it available? For many, no. Insurers often deny people from coverage because of "pre-existing conditions," which could be health conditions such as diagnosed cancer or diabetes to relatively small diagnoses such as heartburn, childhood asthma, or simply taking a few prescriptions last year.

* Is it affordable? The individual market is the most expensive way to get health coverage, since individual consumers don't have the ability to negotiate with the insurers like large employers and public programs do. Insurers are allowed to charge different rates based on age, health status, gender, and other factors. For many low- and middle-income, as well as older, consumers, the cost of health insurance is prohibitive.

* Is it automatic? Beyond the individual motivation to find health coverage, the individual market is confusing, just to find quality information abuot how to compare plans in a meaningful way. Many find they need to go to a broker to decipher the market.

From a practical perspective, these are the barriers that consumers face trying to get health coverage for themselves and their families. Coming soon: how do the proposed health solutions help remove or reduce these barriers?

Cross-posted at the Health Access California blog

July 27, 2007

Consumer Complaints Matter

By Anthony Wright
Executive Director
Health Access California

The fine on Kaiser, as reported on in the San Jose Mercury News and other papers, raises an important issue in the health care reform debate.

How do we handle consumer complaints? Do people know where to go? How are they followed-up and treated?

As a policy advocacy organization, we don't do any individual casework, yet Health Access gets lots of calls of people with all sorts of health care issues and problems. There's not a obvious place to go: The insurer? The hospital? The medical group? The Medical Board? The Department of Managed Health Care's HMO hotline? Department of Insurance? Your employer? Your broker? Your county office?

For Kaiser patients, given that their insurers is also the provider of care, they know to complain to Kaiser. That was small relief, apparently, since Kaiser didn't handle those complaints well. I have a suspicion that this is just the tip of the iceberg in the health system overall.

Cross-posted at the Health Access California blog

July 26, 2007

Tell Blue Cross to Clean Up Its Act

By Matt Ortega
It's OUR Healthcare

In two weeks, the State of California will drag Blue Cross into a public hearing and investigate thousands of complaints about premium increases, benefit cuts, canceled policies and other practices from policyholders.

Blue Cross raked in nearly a $1 billion in profits last year and shipped it off to parent company, WellPoint, based in Indiana. Blue Cross is able to amass such profits because it relies on business practices that harm millions of Californians, such as:

* Spending less of California's premium dollars on patient care than other larger insurers
* Denying coverage for pre-existing conditions and instead seeking to insure only the healthy
* Selling insurance designed to provide limited benefits, coupled with high deductibles and co-pays
* Raising rates however and whenever it chooses

These business practices are unacceptable (yet completely legal!) -- and it's time for us to put a stop to them.

At Sick of Blue Cross, we launched a petition to urge the state to order Blue Cross to return our money and to pass healthcare legislation to prevent Blue Cross from gouging us and start providing real healthcare.

Blue Cross is not only a leader in health insurance practices that need to be reformed, it is also a leader in the opposition to reform. Blue Cross has already committed $2 million for a campaign to stop health care reform this year in California -- and Blue Cross has already run print and radio ads criticizing reform efforts and trying to make Californians afraid of change in the health care system.

It's time for Blue Cross to clean up its act!

We'll deliver this petition to the August 7th hearing in Los Angeles -- and we want your name to be on it.

Sign our petition now -- so together we can demand reform and get Blue Cross to clean up its act and return its excessive profits to California!

July 25, 2007

It's Not Just a Buzzword

By Anthony Wright
Executive Director
Health Access California

There's a good article today by Timm Herdt of the Ventura County Star on the central debate on "affordability" in healthcare reform, and I would say that if he didn't quote our Health Access report on high deductible plans.

"Affordability" is not just lowering the cost of overall health care. It's a fundamental change, so that a consumer's healthcare costs are based on one's ability to pay, rather than the current completely wrong-headed situation, where our costs are based the type of job we have, and how sick we are.

Cross-posted at the Health Access California blog

July 24, 2007

M.D. Educates Bush on Healthcare

By Matt Ortega
It's OUR Healthcare

President Bush recently underwent a preventive colonoscopy to remove a series of polyps and provided ammunition to critics of the President's recent statements on healthcare. Earlier this month in Cleveland, President Bush ad libbed, "The immediate goal is to make sure there are more people on private insurance plans. I mean, people have access to health care in America. After all, you just go to an emergency room." It left Kevin Drum completely bewildered.

The President's assertion that people should just go to the emergency room for healthcare prompted Margot Kushel, M.D., from San Francisco, to put the healthcare debate into words that the President can understand with a letter to the New York Times.

President Bush had several small polyps removed on Saturday, as he did in 1998 and 1999. In doing so, his physicians removed the chance that these polyps would go on to become colon cancer. They did this for him despite the fact that the polyps, presumably, did not cause Mr. Bush any symptoms.

Mr. Bush: one cannot get a preventive colonoscopy in the emergency room.

Three years ago, then-Health and Human Services Secretary Tommy Thompson was asked why the Bush administration was spending $1 billion to build a universal healthcare system in Iraq but oppose it for the U.S.:

“Even if you don’t have health insurance,” said Thompson, who toured medical facilities in the Iraqi cities of Baghdad and Tikrit on Saturday and Sunday, “you are still taken care of in America. That certainly could be defined as universal coverage.”

It is simply irresponsible to suggest that taking on thousands of dollars in medical debt, which accounts for 50 percent of the declared bankruptcies in the U.S., is considered "taken care of." Given President Bush's recent statements, it is obvious he is not far from this kind of thinking when it comes to healthcare in America.

July 23, 2007

Blue Crossing the Line

By Hanh Kim Quach
Health Access California

LA Times reveals that Blue Cross has unilaterally reduced reimbursement rates for physicians -- in some cases, even lower than Medicare rates.

Blue Cross calls the rates "sustainable,'' but physicians report it doesn't cover costs. The doctors are at the insurance giant's mercy, though, given the huge number of enrollees Blue Cross brings with them. (I'm surprised none of the doctors took the opportunity to kvetch about the $950 million that the company recently sent to its parent in Indianapolis).

With such aggravating dealings with insurers, its no wonder that some physicians are just bypassing insurance companies altogether, according to this Ventura County Star story.

Two physician groups are asking patients to pay cash and deal with the insurance companies on their own. Patients who can afford it (one woman paid $3,600 out of pocket) think it's worth it.

If Blue Cross keeps it up, they'll end up writing their own obit.

Cross-posted at the Health Access California blog

July 18, 2007

Healthcare on Aisle 5

By Hanh Kim Quach
Health Access California

The LA Times reports that grocery workers have reached a tentative agreement with Southern California's supermarket chains, avoiding strikes that crippled the industry for 141 days in 2003-04.

While neither side has said what agreements were reached, the Times reports that new workers would not have to wait as long to become eligible for health insurance. During the last contract, new employees had to wait 18 months (and their families nearly three years) before getting health coverage.

The result is that health coverage for workers fell to 54 percent (from 94 percent), according to the UC Berkeley Center for Labor Studies. Turnover also increased to 32 percent (from 19 percent.)

According to the Times, the new waiting period would be 6 months. If this is true, it's a significant step.

Among those who are working and uninsured, 25% are not eligible for coverage by their employers -- either because they are in waiting periods or are a classification of employee that does not qualify for benefits.

Often, these are low-wage workers who would literally have to choose between putting food on the table, paying utilities and rent. There's no way they could afford premiums for coverage purchased on their own -- the most expensive way to buy coverage.

Stay tuned for more details on the grocery worker contract.

Cross-posted at the Health Access California blog

July 16, 2007

What Planet Is He From?

By Hanh Kim Quach
Health Access California

So apparently President Bush made the following comment at an event last week:

"I mean, people have access to health care in America. After all, you just go to an emergency room." -- President George W. Bush (Cleveland, 7/10/07)

If the president was at all -- even vaguely -- aware of the health care debate, he'd know that the one of the primary issues is that people are going to the emergency room -- too much, because (without health coverage) it's the only place they can see a doctor.

If the president was following the debate, he'd know that going to the emergency room isn't really the best place to get care -- it's expensive, you may/may not get to see a specialist and it if you're there for a minor ailment, it clogs up the ER for truly dire and traumatic events.

And finally, if the president was following the debate, he'd know that a visit to the emergency room costs 3 to 4 times what is billed to insurance companies for the same services.

Brrrrrrr. That just ruffles my feathers.

Cross-posted at the Health Access California blog

Will He Veto?

By Anthony Wright
Executive Director
Health Access California

Really? President Bush might use his first veto of a spending bill on the issue of children's coverage?

Robert Pear at the New York Times and Christopher Lee of the Washington Post report that the Administration has indicated that they would veto the Senate proposal, which would increase tobacco taxes by 61 cents to a flat $1, in order to raise $35 billion for expansion of the State Child Health Insurance Program (SCHIP).

SCHIP is deservedly popular among Democrats and Republicans: it is a major public insurance program, covering millions of children, including 800,000 Californians. Yet, to consumer advocates' chagrin, the structure of the program made concessions to those who critique "big government-run" programs: while providing federal funds, it gives states flexibility in deciding whether to have a program, the eligibility and enrollment rules, and how they implement it; the states mostly negotiate with private insurers to provide the coverage; it is not an entitlement like Medicaid, so when funding runs out, children are left on waiting lists.

Given the Congressional support, the issue was not whether to continue SCHIP, but at what level, and, most importantly, how to pay for it. Frankly, we expected the biggest issue would be the new "pay-as-you-go" rules by the new Democratic leadership, not presidential opposition. They are still working to figure out the money, but could it really face a veto?

With all the other hot-button issues, it still doesn't quite make sense that someone who campaigned as a "compassionate conservative" would choose children's coverage as the issue to draw the line in the sand.

Cross-posted at the Health Access California blog

July 12, 2007

Hundreds Lobby Legislators in Sacramento

By Matt Ortega
It's OUR Healthcare

It's OUR Healthcare organized several hundred Californians from across the state, to converge on Sacramento yesterday to lobby their legislators on healthcare. The deadline for bills to make it through committees is tomorrow -- making yesterday's Senate Health Committee hearing crucial.

Health Access Executive Director Anthony Wright has the legislative update on the merged AB 8 and other bills that were brought before the committee. It's OUR Healthcare was live blogging the hearing from inside the John L. Burton Hearing Room.

The concerned citizens came from as far away as San Diego, as close as the other side of town, and just about everywhere in between. They were not just diverse geographically, but represented a wide range of cultural communities and drew healthcare advocates both young and old.

Latino Issues Forum's Sarah Mercer addresses the crowd.

Sarah Mercer of the Latino Issues Forum addressed the assembled crowd before they broke into dozens of small groups to lobby their legislators.

After making it through security, IOH supporters filled the halls and packed the elevators to meet with legislators. I caught up with a group of health advocates that had just left the office of Assemblyman Guy Houston (R-San Ramon) and were on their way to the offices of Assemblyman Sandré Swanson (D-Alameda) and Assemblyman Ira Ruskin (D-Redwood City). (Ruskin was not in his office at that time, but his chief of staff was more than happy to meet with us.) The group discussed their concerns on specific health policy issues and relayed their own personal healthcare stories.

standing-in-line3

We broke for lunch before heading back inside for the Senate Health Committee hearing slated at 1:30pm. There was a huge line forming outside the hearing room doors as the preceding Education Committee hearing finished up.

AB 8, the merged bills of Speaker Fabian Nunez (D-Los Angeles) and Senate President Pro Tem Don Perata (D-Oakland) passed through committee, as did a number of other health bills. (Check out IOH's liveblogging from inside the hearing here, and Wright's legislative update here.)

To see photos from the Lobby Day, check out the Flickr slideshow below.

July 10, 2007

Sick of Blue Cross? We Are

By Matt Ortega
It's OUR Healthcare

For far too long, Blue Cross of California's standard operating procedures of policy cancellation and denial of coverage have gone on unchecked and unregulated. With healthcare reform a top priority in Sacramento, Blue Cross dropped $2 million on an astroturf "coalition of one" to stifle necessary reform this year.

Today, It's OUR Healthcare, a coalition of consumer advocates, seniors, health advocates, communities of faith, and labor comprising more than 10 million, says no more and is asking Californians everywhere to stand up and fight back.

We are launching an aggressive online, public information campaign to uncover the real Blue Cross at www.SickOfBlueCross.com.

From our press release this morning:

It’s OUR Healthcare! has been advocating for a number of reforms that would fundamentally change the way Blue Cross and the healthcare industry do business in California:

* Banning the practice of denying coverage for "pre-existing conditions," including minor conditions such as yeast infections, ear infections and seasonal hay fever.

* Requiring that a fair percentage of every premium dollar be spent on healthcare. There's no minimum now, and a proposed requirement that at least 85% of every dollar charged be spent on healthcare, would be a radical shift (and increase) for Blue Cross.

* Requiring approval and justification for rate hikes. Because uncontrolled increases in the cost of health insurance have hit businesses and families hard in California.

Blue Cross sent nearly $1 billion in profits back to their corporate headquarters in Indiana last May. Their "coalition of one" -- Blue Cross -- are using scare tactics with their radio and print ads.

Blue Cross is putting money into stopping reform this year, because real reforms are on the table. It's OUR Healthcare! and legislative leaders are taking a hard look at how our healthcare needs to be fixed, and those changes will force Blue Cross to make serious changes to its business model, which relies on:

* Spending hundreds of millions of dollars that Californians pay for health insurance each year on high salaries, slick marketing and “dividends” to out-of-state corporate headquarters

* Cherry-picking: denying coverage for pre-existing conditions and instead seeking to insure only the healthy

* Selling insurance designed to provide limited benefits, coupled with high deductibles and co-pays

* Raising rates however and whenever it chooses

Their slogan says, "Get the power of Blue working for you." The fact is that it ain't working and they want to keep it that way.

Don't let them. Stand up.

July 9, 2007

Michael Moore's Remarks at IOH Road to Reform Tour

By Matt Ortega
It's OUR Healthcare

Documentary filmmaker Michael Moore spoke at the second stop of the It's OUR Healthcare Road to Reform Tour in Los Angeles on June 26. The man behind the new film SiCKO gave an impassioned speech on the steps of City Hall alongside Mayor Antonio Villaraigosa, Los Angeles County Federation of Labor's Secretary-Treasurer Maria Elena Durazo, Secretary-Treasurer of the California Labor Federation Art Pulaski and ER's Yvette Freeman.

Watch Michael Moore's full remarks below the fold.

Watch Mayor Antonio Villaraigosa's comments here.

You can watch a slideshow of photos or read dispatches from the tour.

Last month, Moore was in Sacramento for the U.S. premiere of the film and IOH was able to capture Moore's introduction of the film to the assembled crowd at The Crest Theatre, and the Q&A with audience members following the showing.

Speaker Fabian Núñez Introduces Michael Moore

Michael Moore Addresses the Lawmakers in the Crowd

Michael Moore Q&A #1

Michael Moore Q&A #2

Michael Moore Q&A #3

Michael Moore Q&A #4

More video from the tour to come...

July 5, 2007

From Around the "Internets"

By Matt Ortega
It's OUR Healthcare

Last week's Road to Reform Tour was quite the success as the It's OUR Healthcare! coalition rallied for healthcare in six cities in just four days. Check out the dispatches from each tour stop here and a photo slideshow here.

On the second stop of the trip, Los Angeles Mayor Antonio Villaraigosa spoke about the importance of healthcare reform in the state of California. Watch video of his remarks.

Keep checking back for more video, including remarks from filmmaker Michael Moore from the Los Angeles stop on the tour.

The tour culminated in a rally on the west steps of the Capitol. Randy Bayne of California Notes was on hand to cover the event in Sacramento and captured some great photos.

More below the fold.

Frank D. Russo of California Progress Report has the heartbreaking story of Cynthia Campbell who has a rare form of cancer and Blue Cross Blue Shield refuses to insure. Standing on the Capitol lawn, Cynthia stood with her husband, Allen, and State Senator Sheila Kuehl (D-Santa Monica) with a banner that read: "Blue Cross Blue Shield, Don't Kill My Wife."

Speaking of Blue Cross, Julia Rosen, writing at the Working Californians blog, cited a recent Los Angeles Times story that reports the largest health insurer in California "mishandled" more than half of the 1,880 policies it canceled in 2005 and 2006.

The Department of Insurance said it studied 83 sample cases and issued citations in 49 of them, alleging 67 violations of fair-claims handling laws.

In one case, the department contended that BC Life, a Blue Cross company, told a policyholder in a letter that it rescinded coverage because of an undisclosed medical condition, even though the condition was clearly stated on the individual's application.

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